The Google Shopping agency that returns $14.50 for every $1 spent.
14.5× average ROAS across our managed book. We're a senior-only Google Shopping agency and Google Premier Partner — Shopping ads management, Merchant Center feed engineering and Performance Max built for eCommerce revenue and margin, not vanity click volume.
Trusted by teams at
Across retail and eCommerce retainers in 2024–2025. Driven by feed quality, not bigger budgets.
First 90 days after a Merchant Center and bidding rebuild. Same spend, more orders.
Google Premier Partner status — the top 3% of Australian agencies by performance.
If your current agency feels like a cost centre,
it probably is.
- —Agencies that bill for hours, not outcomes
- —Juniors running your strategy
- —Vanity dashboards that don’t tie to revenue
- —Slow, quarterly reporting with no accountability
- ✓A senior pod across strategy and execution
- ✓Strategy from operators who’ve scaled ASX brands
- ✓Real-time revenue attribution, not impressions
- ✓Weekly ship cycles with a named Growth Lead
Every lever a Google Shopping agency should pull.
Six disciplines. One Google Premier Partner pod. Weekly ship cycles. No juniors running test budgets on your product feed.
Merchant Center & feed engineering
Feed audit, disapproval fixes, GTIN and attribute hygiene, custom labels and supplemental feeds. The product feed is 80% of Shopping ads management — we treat it that way across Shopify, WooCommerce and headless stacks.
Performance Max for retail
PMax asset groups segmented by margin and persona, with branded traffic excluded and first-party signals fed in — not Google's default black box.
Learn moreSmart bidding & budget strategy
Target ROAS and value-based bidding tuned to your real product margins, custom labels for bestsellers and clearance, and budget reallocated to the SKUs that actually print profit.
Product titles, imagery & promotions
Keyword-led title and description rewrites, image and pricing optimisation, and Merchant Promotions and sale-price annotations that lift click-through on Google Shopping ads.
Landing pages & conversion rate
The click is only half the cost — the product and collection page decides whether it converts. We design and split-test pages that cut cost-per-click and turn Shopping traffic into booked revenue.
Learn moreConversion tracking & revenue reporting
Server-side tracking, enhanced conversions, GA4 + GTM and margin data feeding Looker Studio dashboards mapped to revenue and CAC — not impressions. CFO-friendly weekly and monthly readouts.
Discover. Strategise. Execute. Compound.
Discover
Deep audit of your business, funnel, ad accounts and competitors. 7–10 days.
Strategise
A bespoke 12-month growth roadmap with KPIs, milestones and budget guardrails.
Execute
A senior pod ships campaigns, pages and automation in weekly sprints.
Compound
Monthly executive reviews with forecasts, attribution and next-level plays.
Real Google Ads results from real Australian brands.
A snapshot of the Google Ads work we've shipped. Real numbers, signed off by the team that ran them.
Eden Hair Extensions
Salesforce
Tego Insurance
The Meat Store
Wiise
Badge of Honour
Words from the people paying us.
“Whitehat Agency has done a remarkable job with the Wiise project. The quality of work is unmatched. The team there is highly creative and results focused. They helped us deliver the Wiise website in record time and worked really well with our internal team. Then once the website was live, they helped with the digital marketing launch campaign with exceptional results. Thank you.”
“Whitehat treats my business like it’s their own. They really valued our company’s values.”
“Whitehat didn’t just send more traffic — they sent qualified doctors ready to insure. 300+ fresh leads and an 18% jump in completed quotes.”
Recognised by
As featured in
Whitehat vs the alternatives.
Three ways to work with us.
Every engagement is scoped to your goal — not slotted into a fixed retainer ladder. Pick the shape that matches where you are; we’ll forecast the investment in your first call.
Project Sprint
A focused, time-boxed engagement with a single senior specialist. Fixed scope. Fixed outcome. One hand on one lever.
- ✓One senior strategist, one channel
- ✓Weekly working session
- ✓90-day roadmap on day 7
- ✓Direct Slack / Teams line
Growth Retainer
A senior pod plugged into your business. Strategist, specialists and creative working in weekly ship cycles, all tied to a revenue number your CFO signs off on.
- ✓Dedicated Growth Lead + senior pod
- ✓SEO, Paid, Web or AI — any mix
- ✓Weekly ship cycles, monthly QBRs
- ✓Revenue-tied attribution dashboard
Embedded Partner
Senior Whitehat strategists integrated alongside your in-house team. We sit your stand-ups, ship from your repos, and report to your exec. Effectively a fractional growth function.
- ✓Fractional CMO / Head of Growth
- ✓Multi-pod execution capacity
- ✓Priority ship queue
- ✓Executive board reporting
Why no public pricing? Because a real growth program is scoped to your goal, your stack and your stage — not a price tag a competitor can screenshot. Book a free call; we’ll give you a forecasted investment and an expected return inside 30 minutes.
Google Shopping agency questions, answered straight.
Still got questions? Our team replies to every enquiry inside 24 hours.
What does a Google Shopping agency do?
A Google Shopping agency manages your product-listing ads end to end — Merchant Center setup and feed health, Standard Shopping and Performance Max campaigns, smart bidding, product data and reporting. As a senior Google Shopping ads agency, Whitehat ties every campaign to revenue and margin rather than impressions, and our managed book returns 14.5× average ROAS.
How much does Google Shopping management cost in Australia?
Separate two costs: your ad spend (paid to Google) and our management fee (paid to us). Shopping ads management is typically a percentage of ad spend — usually 10–20% — or a fixed retainer for larger feeds. We work best with stores spending five-figure to mid-six-figure monthly budgets, and we scope the exact fee against your account in your free audit before you commit to anything.
How do I choose a Google Shopping agency?
Ask three questions: do they engineer the product feed (not just the campaigns), is a senior strategist on your account, and do they report on revenue and margin rather than clicks. The feed drives roughly 80% of Shopping performance, so any Google Shopping management partner that ignores Merchant Center will leave money on the table. We do all three, backed by Google Premier Partner status.
What's the difference between Standard Shopping and Performance Max?
Standard Shopping gives you SKU-level control and transparent search-term data; Performance Max blends Shopping, Search, Display and YouTube inventory with more automation but less visibility. We run both — usually PMax for scale plus a Standard Shopping layer for control — and segment asset groups by margin, a structure that has lifted client revenue 265% on average without working against your profit.
Why does my product feed matter so much?
Your feed is the targeting. Google matches search queries to product titles, attributes and categories, so weak titles, missing GTINs or disapproved items quietly cap your reach. Our feed engineering — title rewrites, attribute hygiene and custom labels — typically lifts Shopping revenue 265% on average without raising the budget a single dollar.
Can you work with our existing Shopping account and Shopify store?
Yes — we audit before we touch anything, across Shopify, WooCommerce and headless stacks. About 60% of audited accounts get a feed and campaign rebuild for faster results; 40% keep the existing structure and we optimise inside it. Either way you own the Merchant Center account, the feed and the data.
How long until I see results from Google Shopping?
Most stores see measurable lift within 14–30 days of a feed and bidding rebuild — fixing disapprovals alone often unlocks revenue in the first week. The first 90 days are where compounding kicks in: cleaner data feeds smarter bidding, which feeds higher ROAS. We report on the curve weekly.
What's the minimum monthly spend you'll work with?
Our sweet spot is stores spending five-figure to mid-six-figure monthly budgets on Google Shopping. Below a workable monthly spend the management fee outweighs the optimisation upside; we'll tell you honestly during the free audit if you're better off self-managing for now. No lock-in contracts — we earn the retainer on results.
Everything else we run in-house.
Your competitors
are compounding.
Catch up in 30 min.
A free strategy session with a senior strategist — no juniors, no sales pitch. Walk away with a 90-day roadmap, a revenue forecast, and a live teardown of your ad accounts.