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NDIS Marketing Agency · Australia Sydney · Est. 2013

The NDIS marketing agency that fills your books with the right participants.

Support coordination, SIL, therapy, plan management and core supports providers. The NDIS marketing agency for accessible WCAG-compliant sites, local SEO and Google Ads — marketing for NDIS providers built around participant and referral acquisition. We run every channel inside the NDIS Commission advertising rules and Code of Conduct, and we know the difference between a tyre-kicker enquiry and a participant whose plan is a genuine fit.

+187%
Participant referral lift
#1
Map pack for support searches
WCAG AA
accessible by default
G
NDIS Commission-aware · WCAG AA
Top 3% AU agencies

Trusted by teams at

+187%
Average participant referral lift, YoY

Across managed providers. Local SEO + Google Ads + accessible-site CRO compounding to lifetime plan value over 12 months.

#1
Map pack rankings for 'near me' support searches

Google Business Profile, suburb and service pages, and review programmes so participants and families find you first.

WCAG AA
Accessibility built into every page we ship

Screen-reader-ready, keyboard-navigable, plain-language sites — because an inaccessible NDIS site excludes the people it should serve.

Why founders switch to us

If your current agency feels like a cost centre,
it probably is.

What you’re dealing with
The old way
  • Agencies that bill for hours, not outcomes
  • Juniors running your strategy
  • Vanity dashboards that don’t tie to revenue
  • Slow, quarterly reporting with no accountability
How we work
The Whitehat way
  • A senior pod across strategy and execution
  • Strategy from operators who’ve scaled ASX brands
  • Real-time revenue attribution, not impressions
  • Weekly ship cycles with a named Growth Lead
Ready to compound?

See what a senior NDIS Marketing Agency can do for your numbers.

Free 60-min audit with a senior strategist. Walk away with a 90-day roadmap mapped to your supports and your service area.

Free Claim your free audit
How we work

Discover. Strategise. Execute. Compound.

01

Discover

Deep audit of your business, funnel, ad accounts and competitors. 7–10 days.

02

Strategise

A bespoke 12-month growth roadmap with KPIs, milestones and budget guardrails.

03

Execute

A senior pod ships campaigns, pages and automation in weekly sprints.

04

Compound

Monthly executive reviews with forecasts, attribution and next-level plays.

Client voices

Words from the people paying us.

★★★★★

“Whitehat Agency has done a remarkable job with the Wiise project. The quality of work is unmatched. The team there is highly creative and results focused. They helped us deliver the Wiise website in record time and worked really well with our internal team. Then once the website was live, they helped with the digital marketing launch campaign with exceptional results. Thank you.”

Emma
VP of Marketing, Microsoft Australia
★★★★★

“Whitehat treats my business like it’s their own. They really valued our company’s values.”

Whitney London
Founder, Eden Hair Extensions
★★★★★

“Whitehat didn’t just send more traffic — they sent qualified doctors ready to insure. 300+ fresh leads and an 18% jump in completed quotes.”

Eric Lowenstein
CEO, Tego Insurance

Recognised by

Google Premier PartnerMeta Business PartnerClutch Top 1000Semrush Agency PartnerB&T Agency of the Year 2024AFR Fast 100

As featured in

AFRSmartCompanyStartup DailyB&TThe CEO MagazineInside Retail
The honest comparison

Whitehat vs the alternatives.

Whitehat
Traditional agency
Other digital
Freelancer
Senior strategists
Senior-only
In-house only
Mixed (junior-led)
Solo
AI-native execution
Yes — every workstream
No
Sometimes
No
Reporting cadence
Weekly
Monthly
Monthly
Ad-hoc
Time to results
14 – 30 days
60 – 90 days
60 – 120 days
Variable
Senior strategists 01
Whitehat Senior-only
Traditional agency In-house only
Other digital Mixed (junior-led)
Freelancer Solo
AI-native execution 02
Whitehat Yes — every workstream
Traditional agency No
Other digital Sometimes
Freelancer No
Reporting cadence 03
Whitehat Weekly
Traditional agency Monthly
Other digital Monthly
Freelancer Ad-hoc
Time to results 04
Whitehat 14 – 30 days
Traditional agency 60 – 90 days
Other digital 60 – 120 days
Freelancer Variable
How we partner

Three ways to work with us.

Every engagement is scoped to your goal — not slotted into a fixed retainer ladder. Pick the shape that matches where you are; we’ll forecast the investment in your first call.

6–12 weeks

Project Sprint

Best for: validating one channel or fixing a specific problem.

A focused, time-boxed engagement with a single senior specialist. Fixed scope. Fixed outcome. One hand on one lever.

What’s included
  • One senior strategist, one channel
  • Weekly working session
  • 90-day roadmap on day 7
  • Direct Slack / Teams line
Outcome
A measurable ranking, ROAS, or CRO lift inside a quarter.
Scope a sprint →
12+ months

Embedded Partner

Best for: enterprise & ASX-listed brands with internal marketing teams.

Senior Whitehat strategists integrated alongside your in-house team. We sit your stand-ups, ship from your repos, and report to your exec. Effectively a fractional growth function.

What’s included
  • Fractional CMO / Head of Growth
  • Multi-pod execution capacity
  • Priority ship queue
  • Executive board reporting
Outcome
A senior in-house growth function without 12-month senior hiring cycles.
Discuss a partnership →

Why no public pricing? Because a real growth program is scoped to your goal, your stack and your stage — not a price tag a competitor can screenshot. Book a free call; we’ll give you a forecasted investment and an expected return inside 30 minutes.

FAQ

NDIS marketing agency questions, answered straight.

Still got questions? Our team replies to every enquiry inside 24 hours.

What does an NDIS marketing agency do?

An NDIS marketing agency builds participant and referral acquisition systems for disability providers — local SEO, compliant Google Ads, accessible WCAG websites and review programmes. As a specialist in marketing for NDIS providers, we run every channel inside the NDIS Commission advertising rules and Code of Conduct, tying spend to booked participants and lifetime plan value, lifting referrals 187% on average.

How much does an NDIS marketing agency cost?

Our NDIS marketing agency retainers scale with supports and service-area competition. Most single-location providers invest across local SEO, Google Ads and accessible NDIS website design; multi-region SIL and support coordination providers invest more. With a +187% average referral lift, the retainer is sized against lifetime plan value, not cost-per-click.

How do you stay compliant with NDIS Commission advertising rules?

Every page and ad is reviewed against the NDIS Commission advertising requirements and the NDIS Code of Conduct before it goes live — no misleading claims, no pressure tactics, no prohibited inducements, and respectful, non-stigmatising language. We have marketed regulated sectors for 13 years, so compliance is built into the workflow, not bolted on at the end.

What results can marketing for NDIS providers deliver?

Across managed providers our marketing for NDIS providers delivers a +187% average lift in participant referrals year-on-year and #1 map-pack rankings for 'near me' support searches. We bid Google Ads to lifetime plan value rather than cheap clicks, so growth ties back to genuinely matched participants and ongoing plan funding, not vanity traffic or unqualified enquiries.

How do you build trust with participants, families and support coordinators?

We earn trust with accessible WCAG AA websites, plain-language service content, transparent pricing and a compliant review programme — the signals participants, families and support coordinators check before referring. As a Google Premier Partner in the top 3% of agencies, we apply that rigour to a sector where trust drives 81% of referral decisions.

Do you market to plan-managed, self-managed and agency-managed participants?

Yes — we tailor messaging and channels to each plan-management type. Self-managed participants and families respond to Meta and search; plan-managed participants often come via plan managers and support coordinators we reach with referral content; agency-managed flows lean on local SEO and Google Business Profile. The combined mix lifts referrals 187% on average.

Do you build accessible, WCAG-compliant NDIS websites?

Yes. Every NDIS website design we ship meets WCAG 2.1 AA — screen-reader-ready, keyboard-navigable, high-contrast and plain-language — because an inaccessible site excludes the very participants it should serve. Accessible sites also rank and convert better, contributing directly to the +187% average referral lift our NDIS marketing agency delivers.

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Founders & CMOs booked this year
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Average first reply time
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