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Viand.club

How Viand.club booked 47% more diners and won page one on 100+ Thai-dining terms

Hospitality & Tourism · 6 months
SEOLocal SEOGoogle Business Profile

Whitehat Agency turned our quiet fine-dining room into the hottest table in town. Their Local SEO and Google review programme put us at the top of every 'Thai restaurant' search, and reservations jumped more than 50% in just a few months. If you need diners queuing at the door, these are the experts to call.

Viand.club
Restaurant Team
Viand.club — local SEO case study for Thai fine dining by Whitehat Agency
01
+47%
Online reservations
Quarter on quarter
02
100+
Page-one keywords
Inside six months
03
75
New 5-star reviews
Rating from 4.2 to 4.9
01 · Challenge

Loved by regulars. Invisible to everyone else.

Viand.club is an upscale Thai fine-dining room in Woolloomooloo — a cult favourite with its small group of regulars. The problem was nobody else could find it. Anyone searching for Thai dining nearby was scrolling straight past.

The Google Business Profile was sparsely set up, the review count was tiny and local search rankings were weak. Competitors just streets away were winning the bookings every weekend.

Pre-engagement baseline
Woolloomooloo · NSW
Google Profile
Sparse
Categories, posts and Q&A unused
Reviews
Few · 4.2★
Below local competitors
Local rankings
Weak
Off the map pack
Bookings
Quiet
Mostly regulars
02 · Approach

A local-first SEO programme built around reservations.

We treated the Google Business Profile as the new front door — not the website. Then we built every other layer (on-page SEO, citations, reviews, structured data) around the way premium diners actually search.

Every play was scored against one metric: confirmed reservations from organic search. That kept the work tight and the wins easy to see.

The Viand.club playbook
5 workstreams · 6 months

Local-first SEO blueprint

Audited every on-page element, added LocalBusiness schema, and built a location-intent keyword strategy around 'Thai restaurant', 'fine dining Thai' and surrounding suburb terms.

Google Business Profile overhaul

Optimised categories, menus and Q&A; published weekly Google Posts to keep the listing fresh, clickable and visibly active.

Review-generation engine

QR-code review cards in the restaurant, post-dining emails and SMS follow-ups created a steady stream of 5-star feedback — 75 new reviews in the campaign window.

Citations + PR push

High-authority local citations, foodie-blog features and map embeds tightened NAP consistency and built the authority Google looks for in local results.

Menu + event mark-up

Structured data for seasonal tasting menus and events earned rich results and 'Reserve a Table' actions directly from the SERP — bookings before the click.

03 · The result

From quiet to the hottest table in the suburb.

In under six months Viand.club locked in 100+ keywords on page one of Google and took the #1 spot in the local pack for 'Thai restaurants Woolloomooloo' inside 90 days. The Google Business Profile became a booking engine of its own.

Online reservations climbed 47% quarter on quarter, Google Maps direction requests surged 45%, and the average rating moved from 4.2 to 4.9 — a number that pays back every time a new diner is choosing where to eat.

Reservations · indexed, 6 months
Google Business Profile + reservations
+47%
online reservations
+45% map directions
M1M2M3M4M5M6M7M8M9M10
Results

The numbers that filled the room.

A loved-but-hidden Thai fine-dining room in Woolloomooloo. Here's what local-first SEO and a Google review programme delivered in six months.

01
100+
Page-one keywords
Dominating local Thai-dining search inside six months.
02
+47%
Online reservations QoQ
Compared to the prior quarter — directly from organic discovery.
03
75
New 5-star reviews
Average rating lifted from 4.2 to 4.9 — a permanent uplift in choice signals.
04
+45%
Google Maps direction requests
More hungry diners walking through the door, not just clicking around online.
Run a restaurant or premium venue?

Local SEO is your quietest booking engine — when it's set up right.

60-minute teardown with a senior strategist. We'll show you where your Google Business Profile is bleeding reservations — and the fastest route to a packed dining room. Yours to keep.

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“Whitehat Agency has done a remarkable job with the Wiise project. The quality of work is unmatched. The team there is highly creative and results focused. They helped us deliver the Wiise website in record time and worked really well with our internal team. Then once the website was live, they helped with the digital marketing launch campaign with exceptional results. Thank you.”

Emma
VP of Marketing, Microsoft Australia
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“Whitehat treats my business like it’s their own. They really valued our company’s values.”

Whitney London
Founder, Eden Hair Extensions
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Eric Lowenstein
CEO, Tego Insurance
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