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Dentons

How we delivered 5X ROI and 205 leads for Dentons — at a 39% lower cost per acquisition

Professional Services / Legal · 6-month engagement
Google AdsSEOSocial

Working with Whitehat Agency has transformed our digital marketing strategy and delivered exceptional results. Within just six months, their team helped us achieve a 5X return on our marketing investment while generating 205 qualified leads for our practice. Their data-driven approach and strategic expertise reduced our cost per acquisition by 39%, allowing us to allocate resources more efficiently across our marketing initiatives.

Marketing Manager
Dentons
Dentons — global law firm digital marketing case study by Whitehat Agency
01
5X
Return on ad spend
Across paid channels
02
205
New leads
In 6 months
03
-39%
Cost per acquisition
More for every dollar
01 · Challenge

Global brand, local underperformance.

Dentons is one of the world's largest law firms — but the digital pipeline wasn't matching the reputation. Paid budget was spread too thinly across practice areas, with targeting and bidding that hadn't kept pace with the brand's ambitions in the Australian market.

Lead volume from digital channels was sitting well below what their corporate, commercial and disputes teams needed to feed pipeline. They came to us looking for measurable ROI from search and social — not impressions, leads.

Pre-engagement baseline
Google Ads + LinkedIn · AU
Budget allocation
Spread thin
Across too many practice areas
Lead volume
Low
Below firm targets
CPA
High
Inefficient bidding
Visibility
Limited
On commercial-intent terms
02 · Approach

One integrated growth strategy, three sharp instruments.

We rebuilt Dentons' acquisition engine around a single principle: every dollar of spend had to be tied to a qualified enquiry, not a vanity metric. That meant restructuring the paid programme, sharpening landing pages, and layering in social authority that closed the loop on consideration.

Three workstreams ran in parallel — paid restructure, conversion optimisation and an integrated social play — all pointed at lead quality, not lead noise.

The 6-month playbook
3 workstreams · 1 metric

Strategic campaign restructuring

Redesigned the paid programme around precision targeting by practice area, advanced bidding strategies and ad copy that matched the questions in-house counsel actually search.

Performance optimisation

Eliminated wasted spend, lifted Quality Scores and rebuilt landing pages so the click-to-enquiry path was the shortest one Dentons had ever run.

Integrated social authority

A cohesive content programme on LinkedIn and supporting channels that built Dentons' authority with the buyers most paid-only programmes leave cold.

Closed-loop reporting

Tied every lead back to a campaign, practice area and cost — so the marketing team could defend every dollar at the partner level.

03 · The result

5X ROI, 205 leads, and a 39% leaner cost per acquisition.

Within six months Dentons was generating 205 qualified enquiries from digital — at a 39% lower cost per acquisition than the previous baseline. Marketing budget went further; lead quality went up.

Paid campaigns delivered a 5X return, freeing the team to redeploy savings into new practice areas with confidence the model would carry over.

Return on ad spend · indexed
Google Ads + GA4
5X
ROI on paid
-39% CPA
M1M2M3M4M5M6M7M8M9M10M11M12
Results

The numbers that rebuilt the pipeline.

A global law firm, an underperforming digital footprint and partners watching every dollar. Here's what six months of disciplined acquisition delivered.

01
5X
Return on ad spend
Across the paid programme over six months.
02
205
Qualified leads
Generated through search and integrated social campaigns.
03
-39%
Cost per acquisition
More leads for every dollar than the previous baseline.
04
Integrated
Channel strategy
Paid, organic and social pulling in the same direction.
Are your partners watching every marketing dollar?

Most law-firm paid programmes leak before the form fill — ours don't.

60-minute teardown with a senior strategist. We'll show you where your acquisition budget is being wasted and the fastest route to a 5X programme — yours to keep, whether or not you engage us.

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★★★★★

“Whitehat Agency has done a remarkable job with the Wiise project. The quality of work is unmatched. The team there is highly creative and results focused. They helped us deliver the Wiise website in record time and worked really well with our internal team. Then once the website was live, they helped with the digital marketing launch campaign with exceptional results. Thank you.”

Emma
VP of Marketing, Microsoft Australia
★★★★★

“Whitehat treats my business like it’s their own. They really valued our company’s values.”

Whitney London
Founder, Eden Hair Extensions
★★★★★

“Whitehat didn’t just send more traffic — they sent qualified doctors ready to insure. 300+ fresh leads and an 18% jump in completed quotes.”

Eric Lowenstein
CEO, Tego Insurance
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