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Diabetes Australia

How enterprise SEO drove 3,739 health enquiries for Diabetes Australia

Government & NFP · 6 months
SEOTechnical SEOContent

From day one, Whitehat Agency felt like a true partner. Their SEO expertise helped us rank higher, reach further and generate meaningful results.

Diabetes Australia Team
Diabetes Australia
Diabetes Australia — enterprise NFP SEO case study by Whitehat Agency
01
3,739
Health enquiries
New leads generated
02
+43%
Website traffic, YoY
Sustained organic growth
03
7,000+
Page-one keywords
Across health content
01 · Challenge

The nation's diabetes voice — still being out-ranked on its own queries.

Diabetes Australia is the country's leading voice for diabetes awareness, advocacy and support — a brand that millions of Australians rely on for accurate, trustworthy information.

Despite the mission and the audience, their organic performance was lagging. Fragmented SEO across hundreds of pages, weak technical foundations and a long tail of high-intent health queries that competitors were quietly winning.

Pre-campaign baseline
Organic search · AU
Sector
Public health NFP
Advocacy + support
Visibility
Limited
Critical health queries
SEO strategy
Fragmented
No long-term plan
Lead capture
Ineffective
Across core content
02 · Approach

Treat a public-health platform like the enterprise asset it is.

We built a data-driven SEO programme around the high-intent health queries Australians actually search — symptoms, support, advocacy and prevention — and restructured the site to rank for them.

From technical foundations to content authority to conversion tracking, the programme was engineered so every uplift in visibility translated into a measurable enquiry to the right service team.

The enterprise SEO playbook
4 workstreams

Comprehensive SEO audit + keyword strategy

Mapped high-potential health queries to audience segments, then restructured on-page and technical SEO to make the right pages discoverable.

Content optimisation and creation

Refreshed existing content and built authoritative new pages — positioning Diabetes Australia as the trusted Google answer for diabetes queries.

Technical SEO fixes

Resolved critical performance issues, improved site speed and tightened mobile usability — lifting rankings and reducing drop-off across hundreds of pages.

Conversion tracking

Implemented event-based goal tracking across forms and resource downloads to map every enquiry back to its organic source.

03 · The result

More Australians supported. More leads to the right teams.

In six months the programme delivered 3,739 new health enquiries through organic search, a 43% year-on-year lift in website traffic and a 3X return on investment from SEO alone.

More than 7,000 keywords now sit on page one of Google.com.au across the core health content — putting Diabetes Australia in front of the people who need them most, at the exact moment they're searching.

Organic sessions · indexed
GA4 + GSC
+43%
website traffic, YoY
3,739 health enquiries
PreM1M2M3M4M5M6
Results

The numbers that supported more Australians.

A public-health platform, a long tail of high-intent health queries and an enterprise SEO programme built to convert visibility into measurable impact.

01
3,739
New health enquiries
Qualified leads generated through organic search in six months.
02
3X
Return on investment
From the SEO programme alone, measured against campaign spend.
03
+43%
Website traffic, YoY
Sustained organic growth across hundreds of health content pages.
04
7,000+
Page-one keywords
Locked in on Google.com.au across symptoms, support and advocacy queries.
Lead a national NFP or public-health platform?

Enterprise SEO can turn visibility into real-world impact.

60-minute teardown with a senior strategist. We'll show you the health queries you should be ranking on and the fastest route to support more Australians through search — yours to keep.

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Client voices

Words from the people paying us.

★★★★★

“Whitehat Agency has done a remarkable job with the Wiise project. The quality of work is unmatched. The team there is highly creative and results focused. They helped us deliver the Wiise website in record time and worked really well with our internal team. Then once the website was live, they helped with the digital marketing launch campaign with exceptional results. Thank you.”

Emma
VP of Marketing, Microsoft Australia
★★★★★

“Whitehat treats my business like it’s their own. They really valued our company’s values.”

Whitney London
Founder, Eden Hair Extensions
★★★★★

“Whitehat didn’t just send more traffic — they sent qualified doctors ready to insure. 300+ fresh leads and an 18% jump in completed quotes.”

Eric Lowenstein
CEO, Tego Insurance
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